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Why Register?

As a resident of a property that is partnered with AUM for utility management assistance, registration on our site allows you to:

  • Manage your account online
  • Make online payments
  • Download current & past statements
  • View payment history & balance
  • Opt-in to receive E-Statements
  • Apply for direct debit bill pay
  • Submit inquiries to our customer service

How to Register.

To register you'll need to gather the items below.

Get Started!

Account Number

located at the top of your statement

Statement Number

located at the top of your statement next to the account number (for security, statement must be printed on or after 6/1/2011)

Email Address

used only to notify you of account activity and alerts you opt-in to receive

Tips to Save!

Check back next month for a new tip!

When first turning on your thermostat to cool your apartment, set to only the desired temperature.  Setting the thermostat lower than usual when turning on the air conditioner does not actually cool your house faster and can be expensive. 

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Contact Customer Service
866-520-1245

Available Mon-Fri 8am-7pm (CST)

Submit an online request »

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